Privacy Policy
Your privacy matters to us at Silmoris Tromedo
Introduction
At Silmoris Tromedo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website obsappls.com or use our dialogue writing services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information
Information that identifies you personally, such as your name, email address, phone number, and mailing address when you register for courses or contact us.
Usage Data
Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring website.
Course Progress Data
Information about your participation in our dialogue writing programs, including assignments submitted, progress tracking, and educational achievements.
Communication Records
Records of your communications with us, including emails, support tickets, and feedback you provide about our services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our dialogue writing courses and services
- Processing your registration and managing your account
- Communicating with you about course updates, schedules, and important announcements
- Personalizing your learning experience and tracking your progress
- Responding to your inquiries and providing customer support
- Sending you marketing communications about new courses and webinars (with your consent)
- Analyzing usage patterns to improve our website and services
- Ensuring the security and integrity of our platform
- Complying with legal obligations and protecting our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors, email service providers, and course management platforms.
- Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Consent: We may share your information with your explicit consent for specific purposes not covered by this policy.
All third-party service providers are contractually bound to protect your information and use it only for the purposes we specify.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.
Correction and Updates
You can request that we correct or update any inaccurate or incomplete personal information we have about you.
Deletion
You may request that we delete your personal information, subject to certain exceptions for legal compliance or legitimate business purposes.
Restriction of Processing
You can request that we limit how we use your personal information in certain circumstances.
Objection to Processing
You have the right to object to our processing of your personal information for direct marketing purposes or based on legitimate interests.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity before processing your request.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms for our systems
- Employee training on data protection and privacy practices
- Secure backup and disaster recovery procedures
- Regular updates and patches to our security systems
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our data retention periods are as follows:
Data Type | Retention Period | Purpose |
---|---|---|
Account Information | 7 years after account closure | Legal compliance and dispute resolution |
Course Progress Data | 5 years after course completion | Certification verification and transcripts |
Payment Information | 7 years | Tax reporting and financial auditing |
Marketing Communications | Until you unsubscribe | Ongoing marketing activities |
Website Usage Data | 2 years | Analytics and service improvement |
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data destruction policies.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit your browser's help documentation.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For users between 13 and 18 years old, we require parental or guardian consent before collecting or using their personal information. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
International Data Transfers
Silmoris Tromedo operates primarily in the United States, and your information may be processed and stored in the United States or other countries where our service providers are located. These countries may have different data protection laws than your country of residence.
When we transfer personal information to countries outside your jurisdiction, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent protection levels
- Binding corporate rules for intra-group transfers
- Certified privacy frameworks and codes of conduct
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by:
- Posting a prominent notice on our website
- Sending you an email notification (if you have provided your email address)
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving any privacy concerns promptly and transparently. Our privacy team will respond to your inquiry within 48 hours during business days.